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Customer Service Representative

HCL Americas – Duluth, MN

Our HCL team consists of over 115,973 professionals of diverse nationalities, who operate from 32 countries. We are expanding in our Duluth Location. Located in beautiful downtown Duluth. HCL is seeking applicants for our fast-paced call center to support inbound inquires for our customers supporting product knowledge, customer service, and assist customers with scheduling and registration.

These are direct hire positions. HCL offers competitive wages, along with an amazing benefits packing including 2 weeks paid vacation, paid sick time, holiday pay, Medical, dental, vision, 401K, AD&D, and much more.

If you are seeking employment in a company that offers a fun work environment, excellent people, one on one coaching/development along with advancement opportunities then we want to hear from you.

Basic Qualifications:

Minimum of 1 to 2 combined years of experience in Customer Service.

PC Proficient Operation of computer systems e.g. Microsoft suite (Excel, Word, etc.)

Advanced written and verbal communication skills

Systems Aptitude/ Critical Thinking

Keyboarding Experience

Required Qualifications:

High School or Equivalent

Enthusiastic and exceptional communication skills

Strong Analytical skills

Organized and thrives in a fast-paced environment

Time management and prioritization skills

Team Player

WHEN APPLYING:

Please expect to get a call to set up an interview if we are interested in you from a Sunnyvale, California number. Our calls always say from there.

Job Type: Full-time

Salary: $13.00 /hour

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