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Customer Support Agent

Job ID : 15574

Job Title : Customer Support Agent

Location : Sioux Falls, SD

Company Name : SYKES

Industry : Information Technology

Salary : $23,000 - $39,000  per year

Job Type : Fulltime

Posted on: 2020-09-24

Required Skills : Communication Skills, Customer Support, Problem Solving, Analytical

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,Life Insurance

Required Qualifications, Skills, and Experience

  • Ready to work, committed to your success, and eager to learn
  • An empathetic, helpful and resourceful problem-solver
  • Friendly and professional
  • An excellent communicator who likes to connect with people via phone to provide customer service
  • Able to navigate on a PC
  • Able to provide a stand-alone monitor, USB headset, and quiet, distraction-free workspace

Desired Qualifications, Skills, and Experience

  • Experienced providing customer service
  • Experienced in financial services, healthcare or technology

Benefits & Perks:

  • Benefits including medical, dental, life, vision insurance
  • Company-matched 401(k) plan
  • Generous paid time off
  • Hands-on classroom training
  • Opportunities for advancement
  • Personal benefits/savings of working from home including, time, money, and environmental savings


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