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Job Id : 14805

Jobtitle : Data Analyst

Location : San Francisco, CA

Company Name :  Applicantz, Inc.

Industry : Information Technology

Salary : $54,000 - $98,000  PER YEAR

Job type : Fulltime

Posted on: 2020-07-07


Required Skills : TextIQ,, Data Analyst, Visual Analytics, Statistics, Structured/Unstructured Data, B2B/B2C

Benefits : No benefits are available


Responsibilities:

  • Monitor Customer Effort by reviewing survey data and identify changes in trends, share insights, and make recommendations
  • Leverage customer feedback to form a cohesive picture around customer pain points, create and maintain a central repository of information, track and share prioritized projects status and progress based on pain point
  • Utilize text analytics tools to distill insights from unstructured data
  • Project manage requests and communicate effectively
  • Partner with business stakeholders to identify improvement opportunities to survey design, survey response rates, and data quality on our digital properties

Required Skills & Expereince:

  • 3 years of experience in an analytics-focused, customer-centric marketing role, such as customer insight program analyst, data analyst, web marketing, etc in either a B2B or B2C environment
  • Experience with survey platform (Qualtrics), text analytics tools such as TextIQ, visual analytics, statistics, and familiarity with web analytics tools preferred
  • Outstanding ability to synthesize unstructured and structured data and create value-added insights
  • Experience working across a highly matrixed organization, and a strong ability to partner and influence for results
  • Experience combining business knowledgeacumen with data to drive business decisions and maximize ROILTV
  • BS required, focus in statistics or equivalent work experience a plus

 

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