Defense Health Clinical Operations Consultant, Junior

Credence LLC – Bethesda, MD

Job Description:
Credence Management Solutions, LLC (Credence) is seeking
a Defense Health Clinical Operations Consultant, Junior
to provide direct support to the National Intrepid
Center of Excellence (NICoE) clinical, research, and
educational priorities, including business process
improvement, Health Informatics, strategic planning,
analytical, programmatic, and technical support. The
NICoE is a state-of-the-art institute utilizing cutting
edge, evidence-based practice, technology and research
tools to provide intensive outpatient evaluation,
advanced diagnostics, initial treatment plans, treatment
modalities, and long-term follow-up for patients
suffering from Traumatic Brain Injury (TBI) and
Psychological Health (PH) conditions.

  • Performing patient scheduling duties, in concert
  • with Government staff, for the NICoE Intensive
    Outpatient Program (IOP), a four-week program for
    patients coping with both traumatic brain injury
    (TBI) and psychological health (PH) conditions
  • Coordinating with internal and external customers
  • Job Requirements:
  • Secret security clearance preferable. Must be able
  • to obtain a Public Trust in order to start
  • Bachelors degree and at least one (1) year of
  • experience working in business or healthcare-related
    disciplines, preferably with Federal Government or
    military healthcare organizations (Highly Preferred)
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Flexibility to adapt to an ever-changing,
  • high-intensity work environment
  • Highly skilled at operating a variety of
  • technological tools to include Microsoft Office
    Suite (e.g. Word, Excel, PowerPoint, SharePoint)
  • Keen problem solving/critical thinking skills
  • Excellent organizational skills and attention to
  • detail
  • Familiarity with the military healthcare system
  • preferred

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