Designer/Senior Designer, IT Usability

American Airlines – Fort Worth, TX

Location: AA Headquarters 2 (DFW-HDQ2)Additional Locations: NoneRequisition ID: 28681 Overview Join us for a career with endless possibilities.Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? Youve come to the right place. You dont have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. What does it take to join us? Were glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world. Fortunately, were building on almost a century of innovation and firsts in our industry and we plan to continue that tradition of excellence. About The Job We want to hire a thorough, empathetic, creative and experienced UX professional with a strong background in visual and interaction design, as well as hands-on experience with other UX disciplines, such as user research and information architecture.The UX Designer will have an in-depth knowledge of UX best practices and experience with interaction design, visual design, and design systems with cross-functional responsibilities of IA and research. In this position, youll translate customer and business needs into actionable and strong designs that will deliver an exceptional product to our customers.We work in a fast-paced environment, where youll have to keep up with rapidly evolving technologies, standards and research methods. The ideal candidate will be driven by the desire to be a user advocate, be passionate about creating products that are intuitive and enjoy the ability to use their strengths in multiple disciplines. Specifically, youll do the following:Design the visual style, interface and interaction flow of applications and experiencesDevelop conceptual diagrams, wireframes, visual mockups and prototypesDevelop and maintain detailed specifications and design patternsCollaborate across disciplines to translate business requests, usability test results and field research findings into intuitive designsCreate user-centered designs considering market segment analysis, customer feedback, site metrics and usability findingsContribute to brand experience, visual communication and business initiativesDrive the design review cycle and close on design requirements independentlyCollaborate with developers to find the most effective, expedient and efficient way to implement solutionsWork in an agile environment and juggle multiple meetings and projectsPromote the importance of user-centered decisions and influence stakeholders be an advocate for user experience actionsPresent work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, testing data or business requirements) Qualifications Required QualificationsDegree in design or equivalent related field experience3+ years of experience as a user experience designer, interaction designer, product designer, or similar role3+ years of experience working closely with developers from inception through implementation in an agile environmentGreat eye for visual design and layoutPassion for producing high-quality and engaging interactionsStrong skills in modern design and prototyping tools (Axure, Sketch, Zeplin, Flinto, Adobe CC)Experience rapidly iterating designs to conduct user testing and to deliver to development teamsProven ability to collaborate effectively across disciplines, product lines and rolesExperience designing web and mobile applicationsExperience with agile development approachesUnderstand responsive, adaptive and accessible designsWorking knowledge of iOS and Android material designExcellent communication, presentation, and interpersonal skillsProject management skills to set milestones and deliver on time Preferred QualificationsExperience with design thinking methodology and tactics are a plusAdditional Locations: NoneRequisition ID: 28681

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