Get job as soon as 2 days (HURRY UP) ENROLL NOW or Call   +1 (804)-454-3215

Desktop Support Analyst

Job ID : 29740

Location : MELVILLE, NY

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $30,000 - $40,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role

Required Skills : Including Executive , Customer Service, Interpersonal Skills.

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance

Job Description :

Job Description:

  • Overview: This individual is responsible for the resolution of client technological issues, as well as, completion of projects and tasks given by management. This position is on-site. Responsibilities:
  • Support expertise in following operating system platforms: Microsoft Windows 10 and Mac OS X
  • Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc.
  • Support expertise in Microsoft application products: Office 2019/2016; Project 2019/2016 and Visio 2019/2016
  • Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/ software
  • Support and troubleshoot all standard and non-standard Macintosh computer and printer hardware/software
  • Support and troubleshoot all standard and non-standard Mobile Devices hardware/software, including Surface Pro, iPhone and Android
  • Support all communication services, including but not limited to VPN, WiFi and LTE/5G.
  • Coordinate with other groups in IT and cross-functionally in the company to fulfill requests
  • Research, resolve and respond to employee IT issues / problems / questions received via email, telephone calls, escalations or ticketing system
  • Provide remote support to all corporate desktops, laptops, mobile devices, peripherals, and printers including additional hardware / software requests
  • Stay current on latest technologies that are related to Desktop Technology and actively seek educational experience to better ones knowledge base and productivity
  • 24x7 on-call availability is required with immediate response to incidents
  • Any and all responsibilities deemed necessary by management

Qualifications: Education & Experience:

  • BS in Computer Science or equivalent
  • Certifications such as A+, MCP and MCSE is a plus
  • 3 years’ experience in the support and resolution of computer related problems
  • Experience in Helpdesk and/or Computer Support is a must
  • Experience in the support and resolutino of computer related problems

Key skills:

  • Must have excellent customer service skills to work with employees throughout the entire organization, including executive management
  • Must have excellent interpersonal skills.

Latest Jobs For You

  • Project Engineer

    Journey Group Sioux Falls, SD

    Essential Duties and Responsibilities: Assist the Project Manager with project procurement, ...

    View Job
  • Software/Database Developer


    Ideal Experience/Skills: Knowledgeable in SQL, preferably Microsoft Transact-SQL Server 2012....

    View Job
  • Entry Level Computer Programmer

    Revature Chattanooga, TN

    Job Requirements: College degree (Associates or Bachelors) Must be authorized to work in the...

    View Job
  • Software Developer - Entry Level

    360 View Nashville, TN

    Job Description: Looking for talented graduates who are hungry to be challenged and grow their...

    View Job
  • Electrical Engineer – Entry and Mid-Level

    Elliott Bay Design Group Entry, WV

    Responsibilities & Duties: Work will primarily be in an office environment (5 days per ...

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. is not a Consulting Company/Training Company/H1B Sponsor.