Desktop Support / Deskside support
Arthur Grand Technologies Inc – Andover, MA
Position : Desktop Support
Location : Andover, MA
Duration : Long Term
JD as below
- Proficient in Windows 7 and 10 Operating system (OS)
- Proficient in Windows Networking and general workgroup management/networking of PC s/workgroups
- Previous experience in upgrading from any windows version to Windows 10 through remote
- Proficient in PC hardware. Including ability to troubleshoot hardware issues and perform diagnostics and provide resolutions
- Proficient in installing Windows based software on workstations/desktops/laptops
- Previous Hardware/software Help desk experience a plus
- Proficient in the following: Chrome, Firefox, Microsoft Office, Remote Desktop, Remote Access, VPN.
- Salesforce experience a plus
All your information will be kept confidential according to EEO guidelines.