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Desktop Support / Deskside support

Arthur Grand Technologies Inc – Andover, MA

Job Description

Position : Desktop Support

Location : Andover, MA

Duration : Long Term

JD as below

  • Proficient in Windows 7 and 10 Operating system (OS)
  • Proficient in Windows Networking and general workgroup management/networking of PC s/workgroups
  • Previous experience in upgrading from any windows version to Windows 10 through remote
  • Proficient in PC hardware. Including ability to troubleshoot hardware issues and perform diagnostics and provide resolutions
  • Proficient in installing Windows based software on workstations/desktops/laptops
  • Previous Hardware/software Help desk experience a plus
  • Proficient in the following: Chrome, Firefox, Microsoft Office, Remote Desktop, Remote Access, VPN.
  • Salesforce experience a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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