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Desktop Support / Desktop Technician / Desktop Support Engineer

Arthur Grand Technologies – Andover, MA

Job Summary
Position : Desktop Support
Location : Andover, MA

JD as below

  • Proficient in Windows 7 and 10 Operating system (OS)
  • Proficient in Windows Networking and general workgroup management/networking of PC s/workgroups
  • Previous experience in upgrading from any windows version to Windows 10 through remote
  • Proficient in PC hardware. Including ability to troubleshoot hardware issues and perform diagnostics and provide resolutions
  • Proficient in installing Windows based software on workstations/desktops/laptops
  • Previous Hardware/software Help desk experience a plus
  • Proficient in the following: Chrome, Firefox, Microsoft Office, Remote Desktop, Remote Access, VPN.
  • Salesforce experience a plus

Job Type: Contract

Salary: $18.00 to $20.00 /hour

Experience:

  • Desktop Support: 1 year (Preferred)
  • Windows 10: 1 year (Preferred)

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