Whitehead Institute for Biomedical Research is a leading, nonprofit research and educational institution that has defined the cutting edge of biomedical science, creating a legacy of research excellence and academic eminence since 1982. Wholly independent in its governance, finances and research programs, Whitehead shares a teaching affiliation with Massachusetts Institute of Technology (MIT), offering the intellectual, collegial and scientific benefits of a leading research university. Whiteheads Faculty Members and Fellows run pioneering programs in cancer research, immunology, developmental biology, stem cell research, regenerative medicine, genetics and genomicsprograms with a record of success.
We offer excellent benefits including a choice of health insurance options; a generous retirement plan; comprehensive dental, disability and life insurance coverage; competitive salary, substantial vacation and holiday time; and programs for tuition reimbursement, dependent care assistance, pre-tax spending accounts, and subsidized public transportation or parking.
CLASSIFICATION: Non-Exempt; Administrative Staff
REPORTS TO: Manager of Technology Support Services
As a member of the Technology Support team, the Desktop Support Technician provides technical support for the Whitehead Institute community with a focus on tier 1 and 2 problem resolution related to computing equipment, phones, operating systems, and other software. Responsibilities include effective and timely support of Macintosh and Windows systems and their associated peripherals, applications, networks, and sub-systems with an emphasis on providing excellent customer-service. The Desktop Support Technician will coach users on how to apply desktop computing solutions, increase productivity, and prevent data loss.
Job Type: Full-time
C3i Solutions an HCL Technologies Company - Cambridge, MA
Systemize Logistics - Stoughton, MA
Catapult - Bedford, MA
HUB Parking Technology - Boston, MA
Sheriff's Dept Essex - Middleton, MA