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Developer Support Specialist III

The Judge Group – New York, NY



Other



Salary : $50000 - $70000  / YEAR

Job Description Our client is currently seeking a Developer Support Specialist III,  If interested, then reach out to [email protected] with your resume.
 

POSITION:   DEVELOPER SUPPORT SPECIALIST III
LOCATION:  NYC, NY
DURATION: 12+ MONTHS 

RESPONSIBILITIES:

* (70%) Provide technical implementation support in carrier, distributor and mobility service provider environments, including guidance on implementation feasibility of cross-product integrations and onboarding new technical solutions partners for the zero-touch feature.

* (5%) Consult with developers on technical issues based on in-depth product and technical knowledge of Android.

* (10%) Develop technical tools and documentation to expedite partner implementation and improve product serviceability.

* Provide product solution improvements and market opportunities to Product Managers and Engineering teams.

* Create highly effective developer integration programs, aimed at building a community of Android Enterprise partners 

TOP 3 DAILY RESPONSIBILITIES:

* Respond to technical questions in the community

* Process community applications

* Triage low priority customer requests 

SKILL/EXPERIENCE/EDUCATION

Mandatory

* BS degree in Computer Science or additional 2 years of equivalent practical experience.

* 2 years of relevant programming experience in one of the following languages: Java(Preferred), Python, C++. and JavaScript.

* Track multiple engagements at a time and report on progress regularly, always with an eye towards accuracy and scale.

* Excellent communication skills both oral and written.

* Keen eye for detail 

Desired

* MS degree in Computer Science or related major.

* 4 years of relevant programming experience in one of the following languages: Java(Preferred). Python, C++. or JavaScript.

* Application development experience, working in Unix or related environments.

* Experience programming mobile applications for Android platforms.

* Understanding of network identity management systems (SSO, SAML, LDAP, Kerberos and NTLM)

* Developer support experience with strong technical knowledge or professional consulting experience with such programs.

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