Direct To Employer Sales Account Manager - Baton Rouge

Ochsner Health System – Baton Rouge, LA

We ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!

This job is responsible for the overall relationship for all partner physicians and hospitals within an assigned region. Utilizes appropriate account management skills, strategies and tactics to provide a high level of satisfaction for the partner and targets, promotes and helps drive solutions to organizations within an assigned region. Manages his/her territory in order to maintain existing relationships and develop new relationships with other organizations to achieve company, department and individual sales objectives; provides quality consultative services, coordinates and integrates internal personnel and outside alliances, and utilizes available resources in order to meet customer needs; and oversees delivery of solutions and ensures ongoing customer satisfaction.

Education

Required - Bachelors degree

Preferred - Masters degree, Sales or other Account Management Training


Work Experience
Required - 5 years successful experience in sales, account management or other health care operations experience

Preferred- Clinical background or experience
Healthcare experience
Sales experience
Account Management or Project Management experience

Knowledge Skills and Abilities (KSAs)

  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Excellent time management skills
  • Good conflict resolution skills
  • Excellent customer service skills
  • Customer/quality focus and results-driven
  • Innovative and creative
  • Open communication/collaboration
  • Infallible sense of integrity and honesty
  • Demonstrated business acumen

  • Job Duties

  • Develop strategic value plans for assigned territory by assessing customer needs effectively, recommend solutions that meet those needs, and educate customers about solutions
  • Drive customer satisfaction by effective delivery of contracted solutions and creation of new value streams
  • Deliver operational and sales results that meet and or exceed sales goals established by management
  • Management of territory to include documentation of every work stream, stakeholders, partnership or sales objectives, escalation plans, influencing variables or people, effective pre-call and post call records via the companys database reporting process

  • Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

    Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    Physical and Environmental Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

    Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

    The incumbent has no occupational risk for exposure to communicable diseases

    Are you ready to make a difference? Apply Today!

    Ochsner Health System endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Service Center at 504-842-4748 (select option 1) or careers@ochsner.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    EEO is the Law links in English or Spanish .

    Affirmative Action Policy Statement

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