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Director of Prevention and Linkage to Care

Bailey House, Inc. – New York, NY

Summary:
The Director for Prevention and Linkage to Care is responsible for oversight of the SHAMHSA funded integrated substance use and mental health treatment and housing grants. The incumbent will be responsible for achieving and meeting programs goals and objectives. The Director provides administrative and clinical supervision to all supervisory staff. S/he perform quality assurance activities to ensure integrity of the services being provided to the clients. The Director for Prevention and Linkage to Care is responsible for all reporting, monitoring, and client outcomes related to the program. This role also oversees centralized intake and the Bailey House food pantry.

Essential duties and responsibilities:

Provides ongoing clinical and administrative supervision to the Bailey House SAMHSA programs, centralized intake, and food pantry.

Collaborates with the VP, Community Programs and the Project Evaluator to monitor and evaluate the effectiveness of all aspects program implementation, service delivery, and outcomes monitoring and reporting, and client satisfaction.

Understands contract requirements and responsibilities around monitoring all required documentation and reports required by the funder.

Provide orientation and ongoing training to all staff members regarding all program policies and procedures to ensure focus on client centered care and compliance with regulatory agencies.

Manage CQI & QA Activities including peer review.

Works with staff to ensure clients are linked to appropriate housing opportunities and to CAPS, HUDs Coordinate Data Entry system for NYC.

Provides oversight and training in the required evidence interventions, including Wellness Self-Management, Seeking Safety, Critical Time Intervention, Motivational Interviewing, Health Living Project and Smoking Cessation.
Introduces innovative clinical services to augment the current case management practices, including but not limited to supportive counseling and group work, linkage to mental health and substance use services and crisis intervention services.

Ensure all staff working with families are trained and aware of the laws and policies regarding Child Abuse and Neglect and both Bailey House and State policies regarding the mandate to report such incidents

In collaboration/consultation with the VP, Community Programs, oversees the interviewing and hiring and orientation process for new staff; and staff development including progressive discipline trough termination of existing staff

Adheres to Bailey House policies and procedures and ensures that designated employees are in compliance with the agency guidelines and protocols.

Attends both internal and external meetings as assigned to meet departmental goals, represent Bailey House and identify resources and collaborations to better serve both staff and residents

Participates in advocacy activities and efforts that Bailey House endorses and sponsors.

Performs other duties as assigned by the VP, Integrated Health Services or other appropriate authority.

Minimum Education/Experience Required:

Licensed Master Social Work (LMSW); LCSW, SIFI certified preferred.
CASAC preferred.
Experience with NYC homeless population/HRA/other New York City housing authorities/entities.
Three to five years of experience working with substance using populations and mentally ill persons.
3 years demonstrated success in a relevant supervisory role including managing program contracts, meeting targets/goals and staff administration and management.
Proficient in use of electronic health record systems such as AWARDS
Proficient in use of Microsoft Office Word, Excel, Outlook and other relevant software applications
At least 3 years of progressive experience in program development and management, clinical and administrative experience.
Experience working with diverse populations such as the homeless and unstably housed and those living with chronic health conditions.

HIPAA:
The Director will have access to PHI during the course of his/her work activities. Incumbent will use this information to provide support to management in decision making about counseling services or care coordination in compliance with all laws, rules and regulatory guidelines. To subordinates to effect optimal service delivery and meeting of targets, deliverables and funder requirements. ALL HIPAA, corporate compliance, and program guidelines must be maintained and kept at all times. Attendance of in-service trainings required.

PHYSICAL DEMANDS/WORKING CONDITIONS:

  • Must be able to remain in stationary position 50% of time. Occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery such as calculator, copy machine and computer printer
  • Frequently communicates (exchanges information, converse with, express oneself to) with subordinates, vendors, supervisors, community at large, clients regarding treatment, management, incidents, reporting, advertise services.
  • Must be able to determine accuracy of reports (figures, balances, documentation) perceive risk, agitation of clients, judge, observe and assess situations germane to program operations.
  • Excellent verbal and written communications skills; articulation and instruction of policy procedure and practice. Coach staff in accordance with agency policy and best practice.
  • Occasionally exchange information in communication with individuals who are agitated, confrontational or difficult patients and staff from a variety of socio-economic, cultural and religious background.
  • Occasionally move, position or put files weighing up to 10lbs.
  • Frequently required to traverse public transportation in order to attend meetings, give presentations or meet with clients in community.
  • Noise level is moderate
  • In the office 60-70% of the time. May need to work remotely and access computer software.
  • Occasional exposure to inclement weather when conducting field work.
  • Occasional travel to unsafe neighborhoods.
  • Occasional to frequent exposure to patients with infectious diseases.

The physical requirements described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made, whenever possible, to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Job Type: Full-time

Experience:

  • Substance using populations and mentally ill persons: 3 years (Preferred)

License:

  • LCSW (Preferred)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs

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