Director of Sales

Brandt Hospitality Group – Fargo, ND

Our NEW Fargo Courtyard by Marriott located on the campus of the Sanford Medical Center is looking for an enthusiastic, results-driven Director of Sales! The ideal candidate for this role is assertive, self-motivated and always willing to go the extra mile. If you have 2+ years of hospitality sales experience, can successfully lead a team, are proactive and like to win, you are the person we are looking for!

The Fargo Courtyard by Marriott is owned and operated by Brandt Hospitality Group, industry leaders who have worked together for over 20 years and now operate over 750 rooms and the best event space in Fargo. We are moving across the nation developing, acquiring, and operating hotels with intent to grow our business, grow our people and grow our relationships with our guests, through inspired service. Come be a part of our team!

SUMMARY

A successful Director of Sales will drive business by sharing our brand of hospitality with potential corporate, group and leisure guests. They will use their warm and professional personality to develop and build long term relationships with our key clients. A Director of Sales is an expert in negotiating and delivering win-win deals for the hotel and the client, as well as leading the team to deliver on those expectations.

ESSENTIAL FUNCTIONS

  • Develop and maintain a marketing plan and sales budget with the General Manager.
  • Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
  • Develop/maintain knowledge of market trends, competition and customers.
  • Attend trade shows, community events and industry meetings.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Finalize all books/contracts in a timely manner servicing guests through the process.
  • Participate in revenue management call, pre-convention meetings, training and other sales-related meetings.
  • Assist with hotel budget planning, sales and revenue forecasting and actively participates in the hotels revenue management process.
  • Pursue new clients through creative/innovative sales techniques.
  • Qualify clients, develop proposals, and prepare contracts.
  • Initiate and implement sales promotional programs with travel partners.
  • Anticipate guests needs, respond promptly, and acknowledge all guests.
  • Train front desk staff and other applicable staff members on sales call process.
  • Conduct on-site tours, when needed.
  • Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.
  • KNOWLEDGE, SKILLS AND ABILITIES

  • Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.
  • Knowledge of sales process, client base, and general market knowledge.
  • Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations.
  • Ability to negotiate, convince, sell and influence professionals and hotel guests.
  • Knowledge of revenue management and successfully forecast business on both short-term and long-term basis.
  • Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
  • Able to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Brandt Hospitality Group offers a comprehensive benefits package to include:

  • Health, Dental and Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Employee Assistance Program
  • Paid Time Off
  • Holiday Pay
  • 401(k) with Employer Match
  • Associate Hotel Discounts Worldwide!
  • Equal Employment Opportunity

    It is the policy of Brandt Hospitality Group to afford equal employment opportunity to all individuals regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation. Brandt Hospitality Group adheres to the equal employment opportunity requirements of all States and localities in which it does business.

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