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Dispatcher/Logistics/Motor Carrier

Mesilla Valley Transportation – El Paso, TX

Position title Dispatcher Logistics Motor Carrier Description

Mesilla Valley Transportation immediate opening for a Logistics Dispatcher!!

Status: Non-Exempt Pay Rate DOE

Summary of Role

The ECT Dispatcher is responsible for assisting Operations to efficiently and effectively support drivers of our fast-paced organization. Key measures of success include:

  • Strong call handling performance as measured by the Call Availability Report (CAR)

High performance of fleets that are assigned Be recognized by team, peers, and drivers as a key supporter

  • Demonstrate great customer service with drivers
Responsibilities

Essential Duties and Responsibilities

  • Acts as an extension of Fleet Supervisor of fleets assigned
  • Communicates in a clear and consistent manner and with high integrity
  • Accurately enters information into company computer systems
  • Escalates problems per escalations guidelines
  • Works with team members to solve problems
  • Provides clear work instructions to drivers
  • Demonstrates high resource utilization
  • Ability to successfully handle multiple priorities in a fast-paced environment
Qualifications

Qualifications

  • High School Diploma or GED
  • Strong customer service skills
  • Proficient communicator in both English and Spanish language
  • Basic knowledge of motor carrier operations and geography
  • Competent user of MS Office

Physical Demand

Remain in a seated position for an extended period of time, using hands and fingers to type, pick up papers, place phone calls. Occasional lifting (maximum 15lbs), bending, reaching and/or kneeling. Expressing and/or exchanging ideas by means of spoken word to impart oral information to clients, coworkers, and public. To convey detailed spoken instructions to other workers accurately.

Equal Opportunity Employer


Position: Dispatcher Logistics Motor Carrier

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