Education Operations Coordinator

Institute for Integrative Nutrition – New York, NY

The Institute for Integrative Nutrition is looking for an Education Operations Coordinator to work in our NYC office! Would you like to work in a position with immense learning and growing potential? This is a golden opportunity for you to earn a great living working for a great company with wonderful people. We are looking for an intelligent, ambitious individual with a strong work ethic and initiative.

The Education Operations Coordinator supports the Project Manager with the operations of all logistics, deadlines, and student support around Coaching Circles, course administration, and the Canvas platform (student learning center interface).

Responsibilities:

  • Manage the day-to-day logistics on several Education team operations projects
  • Answer student questions in Zendesk that are specific to assigned projects related to Coaching Circles or technology issues in Canvas
  • Manage Coaching Circle program logistics: Maintain Coaching Circle program materials to ensure they match current course curriculum; Prepare and lead trainings for coaches; Handle Coaching Circle email communication to students from the Coaching Circle team; Serve as main contact for all coaches in program; Assist in the hiring process for each Coaching Circle class
  • Manage the Health Coach Training Program (HCTP) course administration tasks: Package all HCTP courses and assist in building course modules as needed; Act as a contact for other departments regarding technical logistics in Canvas; Manage course surveys and leadership awards for all HCTP classes
  • Manage relationships with outside vendors for business cards and badges
  • Support curriculum development team and department heads as needed
  • Knowledge, Skills, and Abilities:

  • Preferred: IIN graduate
  • Preferred: Zendesk, Canvas experience
  • Excellent computer skills: Word, Excel, Outlook, Google Drive tools
  • Confident using technology and quick to learn new system
  • Highly organized and detail-oriented
  • Positive attitude
  • Willingness to take on all levels of tasks from small and simple to larger and more complex
  • Communicates clearly and concisely
  • Can prioritize, think critically, and see the bigger picture
  • Innovative thinker who can create new solutions to problems
  • Excellent time-management skills with ability to meet deadlines
  • Works well both independently and with a team
  • Can give and receive constructive feedback
  • Takes initiative to suggest solutions to problems
  • Has strong follow-through
  • Flexible and able to adapt
  • Comfortable with repetitive administrative and logistical tasks
  • Consistently works to improve efficiency of procedures and processes
  • Understands the value of a good user experience and seeks to consistently provide this
  • Integrative Nutrition pioneered the health coaching profession. Health coaches mentor and guide clients towards nutritional and lifestyle changes to help them reach their personal health goals. As the only school in the world to confer the title of Integrative Nutrition Health Coach, we offer students access to a rich diversity of leading instructors committed to improving global wellness through education and prevention.

    Integrative Nutrition is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status.

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