Federal - ServiceNow Configuration Specialist

Accenture – Arlington, VA

Organization: Accenture Federal Services
Location: Arlington, VA

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture s federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. Its what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the worlds leading businesses, we use agile approaches to help clients solve their toughest problems fastthe first time. So, you can deliver what matters most.
Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nations priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.
The SNOW Configuration Analyst is responsible for the configuration of the scoped application. The resource will primarily be responsible for carrying out unit testing and defect resolution, as well as the migration and documentation of the changes. The resource needs to identify process standardizations, pain points and recommendations for process improvements; needs to perform make the connection with the client s business problems when designing a solution. Additionally, the analyst will translate the requirements and process changes to the developer, and the requirements into client business language. The analyst will need to work independently at the client site.
Basic Skills & Qualifications:

  • Minimum of 1.5 years of configuration ServiceNow platform
  • Minimum of 1 year experience with general business requirements and configure out of box ServiceNow components; Hands on keyboard experience configuring, not just administering a system
  • Bachelor s Degree
  • ServiceNow System Admin certification (admin or higher) required
  • Preferred Skills & Qualifications:
  • Experience working in ServiceNow
  • Good oral communication skills
  • An active security clearance or the ability to obtain one may be required for this role.
    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
    Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
    Equal Employment Opportunity
    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
    Accenture is committed to providing veteran employment opportunities to our service men and women.

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