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Field Service Technician

ACCO BRANDS – Atlanta, GA



Must have excellent customer service, communication, and time management skills



Salary : $50000 - $70000  / YEAR

Perform field maintenance service calls in an assigned area by scheduling and completing customer calls in a timely manner Servicing, installing, and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment Management of parts, inventory, laptop, company van and cell phone Manage customer relationships and promote business When required, provide training to customers on machine operations and equipment maintenance Assist and support other technicians with repairs and maintenance when and where needed; including travel to other field locations in emergency situations Two (2) year associate degree, trade certifications, or equivalent field experience required A valid driver’s license with a clean driving record is a mandatory requirement Experience in a related field with a willingness to learn and develop new skills Strong mechanical aptitude and diagnostic experience required Must have excellent customer service, communication, and time management skills Self-motivated Must have professional presence and ability to effectively communicate and interact with customers Experience with Microsoft Office products and comfortable using computers Minimal overnight travel required when necessary Local candidates – No relocation assistance will be provided

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