TemporaryLocation Boston, Massachusetts Full/Part Time Full-Time Favorite Job Regular/Temporary RegularProfile
Field Support Specialist at TriWest Healthcare Alliance
Taking Care of Our Nation’s Veterans.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
Are you our next Field Support Specialist?
Do you find satisfaction in helping others? Do you enjoy working in a self-driven and dynamic environment? Do you thrive on challenge and take your responsibilities seriously? Are you looking for a job that is meaningful and rewarding?
If you enjoy problem solving, building account relationships, and delivering customer service in a collaborative environment, we have a position for you.
Our Field Support Specialists are:
TriWest Field Support Specialists:
The Field Support Specialist serves as the primary point of contact between TriWest and our customer, the VA Medical Center Care, to effectively and efficiently support Veterans receiving care from a community provider. They are trained and knowledgeable on all aspects of program operations. Field support specialists are mobile staff that work at the VAMC and from home to offer day-to-day, face-to-face support for the VA staff members and Veterans (as requested) and to coordinate operational support with TriWest operations centers and corporate functions. Daily responsibilities for the TriWest staff include research and resolution of issues related to referrals, appointments, care coordination (non-clinical), secondary authorizations, and claims. Field staff also provides supplemental training and support to VA staff on the use of the TriWest VA Portal. Field staff will also work closely with TriWest Provider Services to research and resolve any provider network issues.
Are you qualified?
More About Working at TriWest Healthcare Alliance
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Team members work from home or in one of our state-of-the-art facilities. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
Equal Opportunity Employer
TriWest Healthcare Alliance is an equal employment opportunity employer. All qualified applicants are considered for employment, without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic made unlawful by applicable federal, state, or local laws.
Are you ready to make a difference in the lives of our nation’s heroes?
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