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Food Service Manager 2 - Lancer Hospitality

Lancer Elior North America – Seattle, WA

The Food Service Manager will be responsible for the training and oversight of a permanent staffing team, food quality, preparation, and production at the specified property. Staffing teams include but are not limited to; Executive Chef, Sous Chef, food service managers, cashiers, baristas, cooks, utility, and catering.

Responsible for ensuring that Lancer is delivering high quality food with friendly service and each locations dining operation is run in a professional, efficient and profitable manner. On occasion, the FSM is also responsible for staffing and oversight of events and service that might be needed outside of our regular operating hours.

Must be able to demonstrate strong leadership abilities, communication skills, and the ability to nurture a team-centered work environment in which staff members are motivated to provide exceptional service. Must have a commitment to providing exceptional customer service for every customer, every time.

Key Responsibilities

  • Recruitment, training and retention of large staffing team that includes Chefs, food service managers, cashiers, baristas, cooks, utility, catering sales manager and catering sales team.
  • Ensure the operation is delivering high quality food with friendly service.
  • Oversees the business is run in a professional, efficient, and profitable manner.
  • Demonstrate strong leadership and communication skills with all employees.

Postion Requirements

  • High School Diploma or Equivalent; some college preferred
  • 2 years supervisory in a quick service establishment
  • Proven track record of financial responsibility
  • Must be Safe-Serv Manager certified within 30 days of hire
  • Must be able to follow written recipes and instructions in English
  • Positive customer service attitude
  • Enthusiastic commitment to customer service

About Us

Lancer Hospitality, an Elior North America company, is based in Minnesota with operations in ten states. We hold food service and catering contracts at attractions including the Science Museum of Minnesota, Minnesota Zoo, Como Park Zoo and Conservatory, Northwest Trek Wildlife Park, Phoenix Zoo and others.

The company also holds multiple college, corporate, and K-12 dining contracts. For more information about the company please visit our website at

Elior North America is an Equal Opportunity Employer.?Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Brand: Lancer
Address: 2400 S 240th St. Seattle, WA - 98198
Property Description: Lancer - WA C - Highline
Property Number: 03-209

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