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Guest Experience Team Member

The VOID – Tysons Corner, VA

The VOID

We live in an age where endless entertainment options exist at our fingertips, yet we still have a real need to get out of the house and share new experiences with our friends and family. At The VOID you will walk into new dimensions and experience worlds without limits. The VOID presents the Future of Entertainment. Only limited by imagination, our advanced hyper-reality technologies allow you to see, move, feel, and hear our digital worlds in a completely immersive and realistic way.

GUEST EXPERIENCE TEAM MEMBER

The VOID is looking to hire full-time and part-time Guest Experience Team Members! Are you a customer service rockstar who would like to help build the future of a rapidly growing up-and-coming company that is expanding to major cities around the world? Do you want to work in a fun environment where entertainment technology is being taken to the next level and opportunities are endless? If so, please read on about this job in virtual reality entertainment!

The reality is that, despite our fun and cutting-edge technology, we could not be successful without our exceptional team! In order to attract and retain those that can take is into the future, we offer competitive pay (This positions starts anywhere from $11.00 to $13.00 per hour depending on experience), awesome benefits, fun perks, a great work environment, and opportunities for advancement.

A DAY IN THE LIFE

As a Guest Experience Team Member, you are on the frontline of our virtual reality experience. You cultivate an environment of immersive storytelling and excitement. As a people person, you want to make sure that every guest has the best possible experience. You thrive in this fast-paced environment and are thrilled that you don t have to sit in an office cubicle all day. Your fantastic customer service keeps our guests coming back for more!

Depending on your shift, you ensure that opening and/or closing procedures are completed properly. You greet each guest with a smile and answer their questions patiently. As a cashier, you accurately and efficiently process ticket and merchandise sales using a cash register or self-serve kiosk. You keep an eye on the attraction queue at all times to ensure that guests are happy.

With your attention to detail, you also continuously monitor your surroundings, ensuring that the environment is kept clean and safe. You are organized and take good care of the equipment and props. But your number one priority is always providing above-and-beyond customer service that is just as memorable as our exciting virtual reality experience.

WHO YOU ARE

  • Applicants must be at least 18 years old
  • 1- 2 years of experience working in a fast-paced front-line customer service setting preferred
  • High school diploma or equivalent required
  • Professional, well-groomed appearance and demeanor
  • Exceptional communication skills and fantastic customer service skills
  • Ability to work days, nights, weekends, and holidays as business needs require
  • Ability to stand for extended periods of time, lift up to 25 lbs. unassisted; and bend, twist, and kneel with ease

The VOID provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex or pregnancy, national origin, ancestry, citizenship, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, military service, veteran status, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Void - 24 days ago - save job - original jobIf you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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