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Guest Service Representative

Brandt Hospitality Group – Fargo, ND

The brand-new Courtyard Fargo is located on the corner of Veterans and 23rd Ave S. Our select service hotel is looking for Guest Service Representatives to join our busy and professional team to help open this property. We are looking for candidates who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience. Most importantly looking for candidates that are impression makers due to their great customer service skills!

Knowledge with front office software such as Fosse is a plus but we are more than willing to train the right candidate.

Full & Part Time Available- Flexible scheduling

Job Description:

  • Provides personalized service to all guests.
  • Responds promptly and efficiently to guests inquiries, requests and concerns.
  • Checks guests in and out
  • Accurately makes reservations both in person and over the phone
  • Resolves guest complaints
  • Maintains open communication with hotel departments.
  • Performs other related duties as assigned

Benefits:

  • Awesome hotel discounts worldwide
  • Health, Dental and Vision coverage available
  • 401k eligibility from day one
  • PTO accrual from day one
  • Flexible work schedule
  • Opportunity for growth within our company
  • Fun employee-friendly atmosphere!
  • Flexible hours (which is perfect for college students!)

We strive to be the premier place of employment and lodging, if you are interested in joining our team please apply today! Wed love to meet you!


The Courtyard Fargo is an Equal Opportunity Employer.

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