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Job ID : 27294

Location : Durham, NC

Company Name : JSM Consulting

Job Type : Contract

Industry : Computer/Software

Salary : $28 - $30  per hour

No. of Positions : 1


Required Skills : SQL Queries, Medicaid Environment

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K


Job Description :

Duties & Responsibilities:

  • Experience and knowledge of browser-based applications - Required 5Years
  • Experience researching, analyzing, and interpreting automated system problems - Required    5Years
  • Experience working in an Application/Production Support based (not hardware) help desk environment - Required 5Years
  • Working knowledge of social services and Medicaid programs and systems - Desired 5Years
  • Broad knowledge of the NC FAST application and functionality - Desired 5Years
  • Experience writing and running SQL queries - Highly desired 5Years
  • Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions - Required          

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