HELP DESK MANAGER
Reports To: VP of Technology/Chief Security Officer
This position is responsible for the coordination, implementation and management of overall internal IT functions, including related supervisory responsibilities for hiring and managing support staff. In addition to oversight of IT / Help Desk operations, this position is responsible for mentoring and training staff, meeting deadlines, working with other departmental/service area managers and identifying opportunities to create and communicate processes that improve user experience and measure performance.
VisitPay is a well-funded growth company in a $400B growing market. We are a nationally focused company working closing with some of the nations largest and most well-respected health systems to provide innovative and compelling SaaS-based products. We are poised to capture significant share in the massive and growing self-pay market. Our solutions help healthcare systems optimize their revenue while providing patients with much improved and friendly billing experience.
Located in beautiful Boise, Idaho, you will have the opportunity to work with an exceptional leadership team who has significant experience building companies in consumer finance, software and analytics, and enjoy a competitive salary, benefits and equity appreciation rights, as well as a work/life balance suited to enjoy the beautiful landscape Idaho provides.
Equal Employment Opportunity Employer
VisitPay is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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