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HelpDesk Technician.

Lucid Motors – Newark , CA ,US

Engineering, Information Technology, Design

Salary : $50000 - $70000  / YEAR

You Will

Be responsible for handling the DesktopSupport services queue

Provision computer hardware/software and network support

Manage computer inventory and supplies

Triage, prioritize and remedy end-user computer issues

Manage projects in a results-oriented environment

You Bring

A minimum of 2 years technical support experience in a corporate support

Excellent customer service ethics

In-depth knowledge of Windows and Mac OS operating systems and broad knowledge of Microsoft products

Hands-on experience with computer hardware

Demonstrated knowledge of technical ability across a wide range of hardware, software, and mobile platforms

Demonstrated knowledge of networking, DNS/DHCP, Active Directory

Strong analytical and troubleshooting skills

Demonstrated project management skills

Excellent communication and organizational skills

Demonstrated customer service skills

Bonus Points

Demonstrated experience with scripting or programming

Microsoft DesktopTechnician Certification (MCTS) or appropriate experience

Experience supportingCAD/CAM applications


BS or equivalent work experience

Lucid is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

At Lucid, we don’t just welcome diversity - we celebrate the differences that make up our team, our products, and our community. 

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