Job Id : 324
Jobtitle : Helpdesk Technician
Location : Union, Missouri
Company Name : STR
Industry : Information Technology
Salary : $50,000 - $100,000 PER YEAR
Job type : Fulltime
Posted on: 2019-06-26
Required Skills : Strong Troubleshooting And Critical Thinking Skills
Benefits : No benefits are available
Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Areas of Proficiency: Microsoft Active Directory Microsoft Azure Microsoft Exchange Office 365 Administration Firewalls/Routers Managed Network Switches LAN/WAN Subnetting Wireless Networks Network Printing Apple and Android Mobile Support Qualifications: Previous experience in IT support Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor A+ certification is a plus
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