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Hotel Front Desk Agent

Residence Inn Bellevue Downtown – Bellevue, WA

Job Details

The Residence Inn by Marriott Seattle/Bellevue Downtown is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment. Candidate must be at least 21 years of age and have a valid Drivers License.

Duties include

  • Checking in-and-out guests
  • Responding to guest requests
  • Taking inventory and driving market sales
  • Up-selling rooms to maximize room revenue
  • Driving the shuttle to surrounding areas
  • Other duties assigned by the Front Desk Supervisor or Front Office Manager

Training

At Island Hospitality, we emphasize training and constantly strive to foster a learning environment that provides clear career paths for all team members regardless of entry level into the Island organization. We provide training programs to new team members and ensure that our current team member training is an on-going and continuous process.

Benefits Package

Island Hospitality offers team members an industry competitive benefits package that help to ensure that your career can grow with Island Hospitality. We know the hospitality business is about people - including you! Our benefits include the following:

  • Wellness : We offer health benefit options for dental, medical, and vision.
  • Planning for Your Future: 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
  • Taking Time For You: Paid vacation and sick time as well as free room nights at our hotels
  • Rewarding Hard Work: Incentive-based bonuses
  • On-going Development : In-house training program
  • Career Development: Throughout your career with Island Hospitality, we will ensure your success by providing training and career growth opportunities

Job Requirements:

  • Must have excellent communication, phone, computer, and hospitality skills.
  • A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays.
  • Able to demonstrate excellent customer service and conflict resolution skills.
  • Able to stand for up to 8 hours on end, lift 50lbs, and feel comfortable operating a large vehicle

Equal Opportunity Employer

Job Type: Full-time

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