Human Resources Specialist

DJO – Austin, TX

Job Description:

Job Description

The HR Specialist is focused on providing effective and timely front-line customer service support for our employees and HR team. This position will provide support for their questions, issues and problem resolution on center-supported services such as benefits, payroll, and HR policies & procedures. The HR Specialist will also perform transaction activities related to all services offered from the service center.

Key Responsibilities:
  • Assist employees and HR team as the initial point of contact for benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resources
  • Answer routine employee and HR team inquiries relating to benefit plans, payroll, policies and procedures
  • Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner
  • Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
  • Achieve stated performance measures and adhere to established customer service standards. Perform special projects as assigned and managed by a supervisor
  • Minimum Requirements/Qualifications:
  • Previous experience (1-2 years) as a HR Coordinator | Specialist
  • Experience working in an HR call center or HR shared service center preferred
  • Workday system experience preferred
  • Ability to interpret and communicate HR policies, procedures, and programs
  • Ability to deliver excellent customer care via telephone
  • Service-oriented attitude and willingness to learn
  • Posses good listening skills and patience to work with all types of employees
  • Spanish speaking

  • Non-Negotiable Hiring Criteria:
  • BA/BS or equivalent work experience directly attributable to human resources, benefits or payroll
  • Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint, experience using a HRIS data base and reporting application
    DJO Global is a leading global developer, manufacturer and distributor of high-quality medical devices that provide solutions for musculoskeletal health, vascular health and pain management. Our products address the continuum of patient care from injury prevention to rehabilitation after surgery, injury or from degenerative disease, enabling people to regain or maintain their natural motion. Our products are used by orthopedic specialists, spine surgeons, primary care physicians, pain management specialists, physical therapists, podiatrists, chiropractors, athletic trainers and other healthcare professionals. In addition, many of our medical devices and related accessories are used by athletes and patients for injury prevention and at-home physical therapy treatment. Product lines include rigid and soft orthopedic bracing, hot and cold therapy, bone growth stimulators, vascular therapy systems and compression garments, therapeutic shoes and inserts, electrical stimulators used for pain management and physical therapy products. Our surgical division offers a comprehensive suite of reconstructive joint products for the hip, knee and shoulder. Our products are marketed under a portfolio of brands including Aircast, Chattanooga, CMF, Compex, DonJoy, ProCare, Exos, Dr. Comfort, DonJoy Performance and DJO Surgical.

    For additional information on the Company, please visit

    DJO is a growing subsidiary of diversified technology leader Colfax Corporation

    EOE AA M/F/VET/Disability

    All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

    DJO - 25 days ago - save job - original job

    All Jobs in Austin, TX

    • Contract Management Specialist II

      City of Austin Austin, TX

      View Job
    • TxDMV Contract Specialist


      View Job
    • Contact Center Specialist

      Matrix Absence Management Austin, TX

      View Job
    • Change Analyst (FLEX)

      Accenture Austin, TX

      View Job
    • Change Associate (Flex)

      Accenture Austin, TX

      View Job
    • Program Specialist V

      Health & Human Services Comm Austin, TX

      View Job
    • Program Specialist VII

      Health & Human Services Comm Austin, TX

      View Job
    • Career and Talent Development Specialist

      University of Texas at Austin Austin, TX

      View Job
    • Program Specialist III-IV (811686DC)

      Texas Work Force Commission Austin, TX

      View Job
    • Talent Acquisition Specialist

      OJO Labs Austin, TX

      View Job
    • Case Manager/Outreach Specialist

      Center Point, Inc. Austin, TX

      View Job

    Featured Articles

    Issues Faced By International Students on F-1 Visa or H-1B

    15 September 2015

    The F-1 visa holder international students are permitted to work only if the certain criteria and conditions are met. The F-1 visa holders have the benefit of changing to H1B visa if they meet the conditions required for it. Issues Faced By International Stud

    read more..

    Learn Sharepoint Online – Learn from the Experts

    03 October 2016

    SharePoint is a server designed for achieving new levels of performance, implementing features, protecting information, empowering users to meet their business demands, better risk management with safe and secure capabilities. It helps in lowering costs and increasing productivity. It was launche

    read more..

    Things to Know on Hiring OPT CPT Students in the US

    05 June 2019

    Every year, a fresh batch of graduates emerge from U.S. colleges and universities looking for work. If your organization or business is hiring, you may receive resumes from graduates who are international students in the US. They might not have a green card or other l

    read more..

    How OPT Nation Helps International Students To Get Jobs In USA

    25 September 2015

    OPT Nation is a job search site which has taken the number 1 position defeating its competitors. It is one of the leading online career and recruitment resource. With the increased in awareness among the international students and having the want to grab the job as fa

    read more..

    Thanks For Your Feedback

    Attach A Resume First