Job Id : 8759
Jobtitle : IAM Consultant - C2C/C2H
Location : Indianapolis, IN
Company Name : Intone Networks Inc.
Industry : Information Technology
Salary : $60,660 - $129,000 YEAR
Job type : Contractor
Posted on: 2019-12-13
Required Skills : Azure, Active Directory, IAM
This role is focused on bridging the gap between Operations, Assessment, and Architecture team roles. Project support will include upgrades to existing services, as well as development and planning around new services. Operational support will include system checks, maintenance, enduser support, and problem resolution. Project and operations support require interactions with Subject Matter Experts, as well as endusers at all levels within the client organization. This team supports global sites and services making excellent written and verbal communication skills of utmost importance.
Support requests and changes are tracked using ServiceNow. Being able to clearly and correctly document the issue, troubleshooting that was done, resolution, and resolution classification is critical and a core part of this role.
Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected.
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