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Immediate hire Junior Analyst with Salesforce (Multiple locations)


Job Id : 5059

Jobtitle : Immediate Hire Junior Analyst With Salesforce (Multiple Locations)

Location : Ashburn, VA

Company Name : Asta CRS Inc.

Industry : Information Technology

Salary : $46,000 - $89,000  PER DAY

Job type : Fulltime

Posted on: 2019-10-03


Required Skills : Mathematics,Customer Service,Computer Science,Continual Improvement Process,

Benefits : No benefits are available


 

Job summary:

We are currently seeking a Junior Salesforce Business Analyst. Salesforce Business Analysts are responsible for Salesforce.com development and maintenance projects. The job is hands-on and requires focusing on identifying, planning, coding, and implementing features and functions for Salesforce.com that are based on the needs of the company's customers.

Should be open for relocation

 

RESPONSIBILITIES:

 

· Modified Business Requirement Document, Identified process repetitions, bottlenecks and infrequent routes

· Created Environment setup plan, Migration document and checklist

· Maintained and populated configuration workbook

· Planned testing strategy, created and signed off test-script, executed User Acceptance Test

· Configured products and price book

· Configured out of the box reports and dashboards as well as custom reports

· Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes.

· Collaborate with information technology and business management to establish a strategy and architecture of new CRM to meet business needs.

· Responsible for analyzing and documenting business requirements, business workflow, developing file mapping and technical specification and working with business partners/stakeholders to determine details and priority of requirements

· Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.

· Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.

· Worked towards preparation of requirements management plan, business and functional requirement documents.

· Created data flow diagrams and process flow diagrams to facilitate better system understanding.

· Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.

· Created new custom objects, assigned fields, designed page layouts, custom tabs and components.

· Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.

· Designed different custom dashboards for various user groups based on their business functionalities and needs.

· Created and deployed several reports for different user profiles based on the need in the organization.

· Designed various types of email templates for auto response to customers.

 

Minimum Requirements :

 

• Bachelors/Masters in (Computer Science, Business Administration, Finance, Electrical Engineering, Mechanical Engineering, etc)

• Excellent with MS Office products required

 

Professional Skill Requirements

 

• Excellent analytical, mathematical, and creative problem-solving skills

• Excellent written, listening and oral communication skills

• Logical and efficient, detail oriented and problem solver.

• Ability to communicate ideas in both technical and user-friendly language

• Highly self-motivated and directed

• Strong customer service orientation

• Positive attitude & strong work ethic

• Good interpersonal skills in dealing with users, employees, management, and vendors.

• Ability to work in rapid changing environment

• Ability to focus on deadlines and deliverables.

• Strong consulting skills; ability to collaborate with architects, developers and business units to apply best practices to Salesforce platform solutions

• Demonstrates intellectual curiosity, is a self-starter, embraces continuous improvement, and is execution-oriented

• Ability to clearly explain complex concepts

• Ability to document and communicate Best Practices

 

 

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