Instructional Designer

Prerequisites

Bachelor’s degree required. 5+ years’ experience as an Instructional Designer in a healthcare or pharmaceutical environment preferred. Experience with e-Learning authoring tools a must. Knowledge of Articulate 360 (Storyline) a must. Knowledge of REMS processes and user experience design a plus This position designs and develops training materials, edits, and maintains all training content for all U.S. REMS functional roles.

Instructional Design

• Create and maintain training materials for Trainers for all U.S. REMS departmental roles

• In conjunction with subject matter experts, develop departmental training topics

• Continually update all U.S. REMS content and training materials to include all technology and procedural changes as they occur

• Maintain content in the performance support tool.

• Assist with development of all departmental presentations and handouts and circulate through the official approval process prior to deployment to the staff

• Introduce innovative delivery methods of training, track success upon implementation, and provide metrics to management

• Develop instructor-led course activities and reinforcement games

• Create internal training notifications when requested and circulate among appropriate management teams prior to delivery to staff

• Assist Training Team with the creation of sample data for upcoming training classes when necessary

• Measure effectiveness of training by:

o Communicating with the Training Team, and Customer Care management teams on a regular basis o Tracking items that are most difficult to cover and time consuming and proposing solutions to make the training more efficient and effective o Sending out surveys to U.S. REMS staff to better understand most desirable delivery methods and propose solutions for additional training methods to be considered

• Assist with maintenance of departmental document control system for new documents and revisions

• Deploy training modules through LMS and track completion to ensure applicable staff members are up to date

• Other tasks as assigned

Technology

• Vet out new and improved eLearning opportunities for U.S. REMS and offer possible solutions based on research; consult with external *** departments to understand what systems work best for them and propose viable options for U.S. REMS

• Understand best training practices, discuss with Training Manager and implement upon approval

How you match

Criteria provided by job poster

Skills

No match

Approval Process

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E-Learning

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A/B Testing

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Customer Service

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User Experience (UX)

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Employee Training

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User Interface Design

No match

Design

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REMS

No match

Articulate 360