iOS/Android Mobile Platform Developer

IBM – Armonk, NY

iOS/Android Mobile Platform Developer


Your Role and Responsibilities
We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace by creating professions that did not exist before the emergence of data, cloud, social, and mobile technologies.
As the largest technology and consulting employer in the world, IBM is a leader in this global transformation and is just the place to continue your career. Network in an open, friendly and flexible work environment where diversity is embraced, while new and creative ways of thinking are encouraged and supported. As an IBMer, you can change the way the world works. Join IBM and be part of a diverse and global team of thinkers and doerspeople who want to make an impact, cultivate their expertise and collaborate with some of the worlds top business and technology professionals.

The Technical Support Delivery team is looking for an experienced mobile developer to join our high-performing application development team. Our portfolio of applications spans electronic support, call/problem management, and entitlement systems. We operate and transform the capabilities for IBM worldwide technical support which is key to IBMs growth.

The Mobile Platform Developer will be a key contributor on a dynamic team that develops for external and internal clients on the IBM Salesforce system with the goal of ensuring our clients success.

Who you are:

  • Experienced in Mobile Platform Development on native iOS and Android development and troubleshooting technical issues
  • Experienced in developing User Experiences on mobile platforms
  • Experienced in supporting end users on mobile platforms with technical issues
  • Learn quickly and adapt to a fast-changing environment
  • Work independently and within a team setting
  • Strong time management skills and ability to prioritize work
  • Strong oral and written communication skills
  • Self-motivated and self-managed with a demonstrated analytical ability and curiosity
  • Fluent in English
  • Live near or willing to move to Armonk, NY to work collaboratively in the office (relocation assistance unavailable)

  • What youll do:

  • Develop and support mobile applications and the end users integrated with Salesforce Service Cloud
  • Troubleshoot and fix client reported issues
  • Document issue progress and resolution
  • Communicate with clients via email/cases to troubleshoot and resolve issues
  • Update our Knowledge Base with key information
  • Interface with product development teams while working in a newly renovated Agile space in IBM Armonk

  • How well help you grow:

  • Work with experts in technical support who will challenge you to imagine new possibilities and support your ideas
  • Gain real-life experience with Salesforce Service Cloud that will not only impact IBMs global support strategy but improve clients experience with support around the world
  • Provide a place where youre proud to work and where you are motivated to produce the best results possible

  • No remote opportunities exist
    Must have the ability to work in the US without current/future need for IBM sponsorship


    Required Professional and Technical Expertise
  • 2+ years iOS and Android app experience
  • Android studio
  • xCode
  • Ionic & Angular
  • JavaScript

  • Preferred Professional and Technical Expertise
  • Salesforce mobile SDK
  • Rest services management
  • Android or iOS app native development

  • About Business Unit

    Your Life @ IBM

    About IBM

    Location Statement

    Being You @ IBM
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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