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IT ANALYST - CISCO / VOIP


Job Id : 4202

Jobtitle : IT ANALYST - CISCO / VOIP

Location : AURORA, IL

Company Name : ALDI

Industry : Information Technology

Salary : $60,000 - $110,000  YEAR

Job type : Fulltime

Posted on: 2019-08-20


Required Skills : Problem-solving Skills, IT ANALYST

Benefits : No benefits are available


Education and Experience:

  •  Bachelor's Degree in IT or a related field. 
  •  5 years of experience with configuration of switches and routers.
  •  5 years experience working with complex IP routing and other protocols, including IPsec, DNS, VoIP, QoS, and MPLS.
  •  5 years experience providing network support for VoIP phone system and troubleshoot voice quality problems as required.
  •  Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  •  Experience in testing and implement cloud-based voice solution.
  •  A combination of education and experience providing equivalent knowledge. 
  •  Or, relevant ALDI business experience with an exceptional level of demonstrated success.

Knowledge/Skills/Abilities

  •  Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challenges.
  •  Excellent analytic and troubleshooting skills for problems that span multiple domains (application, network, system, hardware).
  •  Understands the strategy, organizational authority, interdependence of job duties, systems, and services of the company. 
  •  Ability to interpret and apply company policies and procedures. 
  •  Knowledge of business system environments and processing requirements. 
  •  Understands overall data flow from user specifications considering all input and output, hardware, software, and the operating environment. 
  •  Knowledge of computer hardware components and their function relative to the overall operation of the equipment. 
  •  Knowledge of the functions and purposes of software in a personal/network computer environment; skill of using its commands to organize and analyze files and information. 
  •  Problem-solving skills. 
  •  Ability to define specifications from user requirements. 
  •  Prepares written materials to meet purpose and audience. 
  •  Develops and maintains positive relationships with internal and external parties. 
  •  Works cooperatively and collaboratively within a group. 
  •  Effective time management; maximizes productivity.

ALDI offers competitive wages and benefits, including:

  • Industry-leading Wages
  • Major Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees
  • Generous Vacation Time & 7 Paid Holidays for Eligible Employees
  • 401(k) Plan
  • Company Contribution to Retirement Savings Plan
  • Short and Long Term Disability Insurance for Eligible Employees
  • Life and AD&D Insurance for Eligible Employees

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Actively participates in the daily operational activities that impact important components and may include responsibilities, such as:      •  Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software.      •  Improving operation and monitoring of advanced or complex features of office, stores, and warehouse operations.      •  Leads alignment between network and hardware security and technical execution strategies. • Utilizes experience in order to identify problematic relationships. Anticipates, prevents and eliminates problems and creates efficient fixes. Facilitates             elimination of problems and roadblocks before they occur. • Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to   areas of specialization. • Mentors less experienced members of the team. • Will assist in live site support and incident resolution that may include on-call rotation. • Provides instruction to less experience staff on application usage or change automation creation. • Collaborates with team members and communicates relevant information to leadership.  • Upholds the security and confidentiality of documents and data within area of responsibility.  • Other duties as assigned.

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI’s receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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