Job Id : 4089
Jobtitle : IT Field Support Specialist (Duluth)
Location : Columbia, MD
Company Name : AT&T
Industry : Information Technology
Salary : $75,000 - $115,000 YEAR
Job type : Fulltime
Posted on: 2019-08-16
Required Skills : Analytical And Problem-solving Skills.
Benefits : No benefits are available
Required Skills, Experience, and Education:
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience.
Equivalent education and experience: Associates degree and two (2) years of experience. Must be able to lift 40 lbs. Must be willing to drive an AT&T Motor Vehicle for an authorized purpose upon request.
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
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