It Help Desk Analyst

Requirment:

• Strong focus on customer satisfaction, with a history of providing direct support to a variety of end-users.
• Demonstrated team, organizational, documentation, and communication skills.
• Experience with an IT/Helpdesk role.
• Strong Office stills, particularly Excel.
• Desire to seek out and utilize modern technologies to improve performance and customer satisfaction.

Key Skills:

• In-depth knowledge of hardware and software.
• Up-to-date knowledge of IT and software trends.
• Strong customer service ethos.
• The ability to work well with people from all backgrounds.
• Strong communications skills.
• Excellent organisational skills.