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It Help Desk Analyst


Job ID : 31580

Location : Vermontville, MI

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $163,000 - $173,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Technical, Documentation, Computer Science

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Responsibilities:

  • Performing infrastructure monitoring.
  • Resolving administrative requests for application server systems and MS Office/Outlook client installations.
  • Support for application development and support teams in resolving technical problems.
  • Trouble-shooting  related problems and work with second level specialists on resolving connectivity issues in the Data and Voice infrastructure.
  • Documentation of best practice maintenance, 1st level troubleshooting procedures related to the above.
  • Contribute to the continuous improvement of the 1st Level related operations.

Key Skills:

  • Communication Skills, Help Desk Support.
  • Information Technology, Mobile Device, Customer Service.
  • Hardware, Technical, Documentation, Computer Science or Troubleshooting.

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