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IT Project Coordinator

Vaco Technology – Orlando, FL



Information Technology



Salary : $55000 - $75000  / YEAR

Responsibilities
Set up, configure, deliver and support customer Implementation projects at customer sites.

Train end users on the software to ensure their ability to use the software.

Ability to perform basic diagnostics and troubleshooting for PTG software.

Perform quality assurance (QA) testing to ensure that the software will function properly in the customer's environment.

Collaborate with customers and developers to help test, maintain and monitor computer programs and systems to address customer issues.

Work with internal teams to understand customer requirements.

Communicate effectively with customers.

Actively focus on and contribute to the success of the customer experience.

Customer user acceptance testing (UAT) and go live support.

Manage multiple implementations, while maintaining on-time deliverables.

Other duties may be assigned as necessary.

Soft Skills

Trust and Respect

Teamwork

Accountability

Agility

Strong Work Ethic

Interpersonal Skills

Competencies

Productivity

Quality of Work

Dependability

Flexibility

Communication

Accountability

Bachelor's degree and 1-2 years of experience with system implementation, configuration and installation.

Basic understanding of Windows development techniques and Microsoft development tools/ environments.

Basic understanding of SQL Server is preferred.

Ability to communicate technical information to both technical and non-technical customers.

Strong technical aptitude enjoys troubleshooting intermediate to complex technical issues.

Ability to work both in a team and alone.

Excellent communication skills, both written and oral.

Comfortable gathering information from business users.

Ability to travel (up to 50%) across the US for implementation and software Go-Lives.

All expenses will be covered including: cell phone, hotel, flights, rental car, parking, food, etc

Qualifications (Required)

Bachelor's degree and 1-2 years of experience with system implementation, configuration and installation.

Basic understanding of Windows development techniques and Microsoft development tools/ environments.

Basic understanding of SQL Server is preferred.

Ability to communicate technical information to both technical and non-technical customers.

Strong technical aptitude enjoys troubleshooting intermediate to complex technical issues.

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