IT Security Operations Analyst Level 3
A Level 3 Analyst is primarily responsible for handling all incident escalations from the iSOC, and managing incidents throughout the event life-cycle. Level 3 Analysts will further an investigation and determine a technical root cause. Additionally, Level 3 analysts will be the focal point for critical security events and incidents and will serve as subject matter experts in providing recommendations to the iSOC Manager, Level 1 and Level 2 Analysts for escalation and remediation.
Must have hands on experience using SIEM tools!
Critical iSOC Level 3 responsibilities:
Advanced event analysis and root cause investigation
Incident Handling and coordination with the Incident Response Teams
Provides for a closed loop case management process
Mentoring of Level 1 and 2 Analysts, quality improvement, and content feedback Required Skills:
Proven experience working in an IT Security Operations Center environment as a Level III or escalated
Experience working with SIEM tools (ie ArcSight/QRadar/Splunk).
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