IT Specialist

Syneren Technologies Corporation – Silver Spring, MD

Job Location: Silver Spring, MD

Customer Organization: Federal Government Agency

Job Description

Syneren is currently looking for a seasoned IT Specialist to support our National Weather Service Customer in Silver Spring, MD. Qualified applicants will be personable and have experience in a customer facing position and interact with numerous Federal employees assisting them with their IT troubleshooting needs. Excellent communication skills, both written and oral, are essential to the success in this position. Candidates must be able to communicate complex ideas to a wide range of audiences. Work location is Silver Spring, MD.

Responsibilities:

  • Perform Desktop Computing Support for IT users in the Office of Observations to ensure access to desktop systems in accordance with the negotiated Service Level Agreements.
  • Maintain the Local Area Network (LAN) for optimum performance in accordance with the negotiated SLA.
  • Establish and manage DHCP/DNS configuration, configure and update Microsoft Patches, configure, update, and monitor antivirus/malware software.
  • Perform Technology refresh activities for user laptops and monitors.
  • Required Skills/Qualifications:

  • Bachelor s degree in Computer Information Systems or related discipline.
  • Minimum 8 years of experience manning a Service Desk in direct support to users to solve IT issues with Desktops, Laptops, and mobile hardware platforms.
  • Possess or have the ability to obtain a Public Trust clearance
  • Microsoft Windows 7/10 Operating System and Systems Administration experience
  • Demonstrated experience supporting IP network hardware and firmware.
  • Demonstrable strong written, oral communications and excellent communication and client relationship skills
  • Preferred Skills/Qualifications:

  • Microsoft Certified Systems Engineer Certification (MCSE)
  • Demonstrated experience with diverse team members or multidiscipline collaboration
  • About Syneren: Syneren is an award winning, CMMI Level 3 certified, high quality provider of technology solutions for the government as well as commercial sectors. Founded in 2003, we have been broadening our services to cover an array of disciplines, including Hardware and Systems Engineering, Software Development and Testing, IT Systems Support, Cyber Security, Independent Testing and Evaluation and Program Support. Notably our innovative and effective solutions are delivered consistently by a highly qualified staff and management team. Syneren is committed to providing exceptional solutions that meet the client mission needs.

    Thank you for your interest in Syneren Technologies Corporation. Syneren Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security. www.dhs.gov/E-Verify

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