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IT Support Engineer

Amazon.com Services – windsor , CT



Strong troubleshooting skills of very complex systems



Salary : $50000 - $80000  / YEAR

BASIC QUALIFICATIONS Basic Qualifications: · High School diploma or equivalent · Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration, or Cisco IOS (CLI) · Advanced Troubleshooting skills in a multi-user high pressure environment · Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications · Experience with Data Cabling / Computer Facilities maintenance · Proven skills in PC repair, troubleshooting, deployment, and liquidation · Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors. · Ability to stand/walk for 10-12 hours per day · Willingness to work flexible shifts and scheduling including nights, weekends, and holidays PREFERRED QUALIFICATIONS Preferred Qualifications: · Bachelor’s degree in Computer science or IT related field. · Microsoft MCSE, MCITP Systems Administrator (Active Directory) · Cisco CCNA certification · Advanced Linux systems administration skills · Strong troubleshooting skills of very complex systems · Ability to explain complex IT concepts in simple terms · Ability to manage high priority projects · Proven ability to work successfully with limited supervision · Ability to travel up to 25 

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