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IT Support Specialist

T-Mobile – Houston, TX

Engineering, Information Technology, Design

Salary : $50000 - $80000  / YEAR

Qualifications Required

Associate degree in Information Technology or a related field or one (1) year of full time experience
Qualifications Preferred

A+ Certification, CCNA (Cisco Certified Network Associate) or Network Plus Certification

Advanced working knowledge of modern desktop operating systems and related computer technologies

Essential Functions And Responsibilities

Installs, configures, and supports desktop and laptop workstations, software, printers, peripherals, etc., which includes Microsoft Office Suite and other various Windows hosted applications

Provides end users support for workstation operating system, hardware and network issues

Provides support for Microsoft Office Suite, web browsers, anti-virus, file management, and back-up system

Installs, configures upgrades, maintains, repairs or replaces, and documents hardware and software systems

Installs and configures network equipment and network infrastructure wiring

Ensures customer satisfaction through workstation systems integrity and reliability

Works on multiple projects simultaneously and provides periodic after-hour support for system upgrades to ensure business continuity

Perform Remote Deployment for software

Create scripts to maintain end points

Must be able to Setup and Configure Virtual Networks

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