Job Id : 625
Jobtitle : IT Support TechniciaN
Location : Irvine, CA
Company Name : Modis
Industry : Information Technology
Salary : $50,000 - $60,000 PER YEAR
Job type : Fulltime
Posted on: 2019-07-01
Required Skills : Engineering, Information Technology, Design
Benefits : No benefits are available
Under immediate supervision of a Lead, responds to and diagnoses problems through phone calls via the support center or electronic online support requests submitted by customers.
Includes problem recognition, research, isolation, resolution, and follow-up steps. Requires experience and understanding of IT environments to include PCs’ and business environment IT infrastructure.
Knowledge of Personal Computer (PC) hardware and software (Microsoft OS and applications), and LAN/WAN.
Strong customer service background/excellent telephone presence.
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