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Jr. Business Analyst


Job ID : 28491

Location : Somerset, NJ

Company Name : Wisefolks Technologies Inc

Job Type : Full-Time, Parttime, Contract, Training

Industry : Healthcare

Salary : $30 - $35  per hour

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Business Analyst, Business Systems Analyst,

Benefits : No benefits are available


Job Description :

 

 

Wisefolks Technologies Inc (E-Verify Company) looking Entry Level Business Analyst for a client project and F1/Opt/Cpt & Stem visa are eligible for this role. Job description is given below.

 

Job Title: Business Analyst

Location: Somerset, NJ

Contract: - Only W2

Rate: - $30-$35/-hr (DOE)

 

JOB RESPONSIBILITIES  

  • Responsible for the configuration support, maintenance and setup of application modules.
  • Analyzes internal customers’ needs and helps guide and recommend on existing company solutions.
  • Identify, investigate and contribute to improvement opportunities to achieve optimal service delivery.
  • Escalates issues to the appropriate team members as required or necessary.
  • Acts as the escalation point for support issues to the appropriate third-party vendors as assigned.
  • Resolves trouble tickets assigned and assist with solving end-user issues as needed.
  • Follows process flows based on the ITIL guidelines and adapted to the Company environment.
  • Meeting service level expectations set by the supervisor and by the business.
  • Collaborates with other BT support groups and other business groups to fulfill operational requests and issues.
  • Participates in development of training plan by using internal and external resources for career development and business support purposes.
  • Maintains current knowledge of technology trends.

____________________________________________________

QUALIFICATION REQUIREMENTS

  • 1-2+ years of experience in a related field as a business analyst or business systems analyst.
  • Bachelor’s degree in Computer Science or equivalent education and experience.
  • Awareness of incident and request management, within an IT Service Management role.
  • Strong attention to detail, accuracy, and organizational, interpersonal, and team-oriented skills.
  • Must be a self-starter and be willing to take accountability for projects, problems and issues.
  • Relevant certifications preferred.
  • Experience using collaboration tools such as Confluence, Jira, Agile, Scrum etc.
  • Possess excellent verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization.
  • Demonstrated experience working within an enterprise level IT organization strongly preferred.

 

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