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Junior Audio-Visual Support Technician

VersaTech, Inc. – Derwood, MD

With over 282% growth since 2015, at VersaTech we hire leaders. VersaTech knows leaders are people who apply thought, passion, dedication and integrity to everything they do. If you want to be part of a company where what you do matters is not just a saying, and hard work and problem-solving thinking are what we are known for, VersaTech is looking for you.VersaTech is currently looking for client focused Junior Audio-Visual Support Technicians. The successful Junior Audio-Visual Support Technicians will provide technical support, advice, and troubleshooting for all Audio and Video equipment. Create and keep track of reports, logs, inventory, and other administrative related items per supervisor request. Lastly, he and she will provide excellent client service as there will be high interaction.Other responsibilities include:
  • Perform the installation, adjustment, and operation of audiovisual equipment such as cameras, lights, video conference systems, audio, and microphones for client events
  • Plan all aspects of video production through computer and audio-visual equipment.
  • Provide audio visual training to clients and other audio-visual technicians.
  • Cross train back-up technicians.
  • Report to the Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager in all aspects of their operations.
  • Evaluates equipment specifications and requests, makes recommendations to Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager on new equipment and maintenance requests
  • Works on assigned tasks from the Sr. A/V Conference Room Coordinator/Lead Conference Room Coordinator and Operations Manager
  • Be able to operate and troubleshoot projectors, video switching equipment, audio equipment (amps, mixers), microphone devices, PCs, VCRs/DVDs players, and Video Conferencing systems (Tandberg/ Polycom).
  • Be able to perform routine maintenance and ensure A/V equipment is clean and organized.
  • Reconfigure furniture within conference/meeting rooms and ensure all necessary preparations for scheduled events are completed in a timely manner.
  • Perform pre-event check on A/V systems to ensure the event will have fully operating equipment prior to scheduled start
  • Interface with clients and event coordinators on site regarding specific situations and clarify minor event items.
  • Provide outstanding customer service by establishing excellent working relationships with team members, clients, and vendors
  • Use experience and judgment to plan and accomplish day to day goals and perform a variety of tasks.
  • Work under general supervision, and reports to designated supervisor
  • Maintains a professional and positive attitude in a fast paced and occasionally high-pressure environment.QualificationsHigh school or Associates degree is preferred. 1-4 years of experience in A/V Technology field.Must have knowledge or experience with most of the following: setup, testing, use, maintenance, and configuration of audio mixers, digital signal processing, flat panel TVs/Monitors, projectors, projector screens, touch panels control systems, control system processors, room control (lights, monitors, audio systems, etc.) and networking infrastructure as it pertains to audio/visual use.Professional traits that are not unique to this position, but necessary for VersaTech leaders:Has uncompromisingly high standardsThinks strategically, but stays on top of tactical executionThinks big, has convictions and has attention to detailResults oriented and diligent in problem solvingHas the innate ability to inspire passion in what they doProvides superior serviceThis position requires the ability to attain a Public Trust clearanceVersaTech is an Equal Opportunity Employer EOE,Minorities/Females/Vet/Disabled.

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