Position: Junior Help Desk Specialist
Duration: 5 years
Status: US citizen or Green Card Holder
Location: Washington Metropolitan Area
Provides telephone and in-person support to users in the areas of directories, standard Windows desktop applications, and applications developed under this Contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
A Bachelors Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
This position requires a minimum of five (5) years of experience in business IT environments with emphasis on PC hardware and applications. General experience includes information systems development, work in the client/server field, or related fields.
At least two (2) years comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk. Demonstrated ability to communicate orally and in writing and to have a positive customer service attitude. Must have A+ Certification
Delmock Technologies, Inc. (DTI) has a reputation for delivering high-quality Information Technology (IT) services. DTI satisfies customers needs through a three-tier service model of Delivering Indispensable Personnel; Using Enduring Best-Practices, and Providing Vital-IT Tools. We continue to do business the way it was intended providing the best solution for today and tomorrow.
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positionsDelmock Technologies Inc. - 30+ days ago - save job - original jobIf you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
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