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Junior Hospitality and Security Operations Manager

Planned Companies – Alexandria, VA

Who We Are

Planned Companies, headquartered in Parsippany, NJ, consists of three real estate service divisions Planned Building Services, Inc., Planned Security Services, Inc. and Planned Lifestyle Services, Inc. Through these service brands, Planned provides industry leading janitorial, maintenance, concierge/front desk and security services to a wide array of clients. Planned Companies is known across the Northeast, Mid-Atlantic and now the San Francisco regions as the industry leader in janitorial, maintenance, security and concierge services.

Planned Companies portfolio comprises over 1,000+ residential, corporate, commercial and retail properties throughout various states with operations currently in Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, District of Columbia, Virginia and San Francisco. With more than 100 years and four generations of experience, Planned Companies has become one of the fastest growing and most respected real estate service providers within the industry.

Planned Companies has an immediate opening for a Junior Operations Manager/ Field Supervisor in its Mid Atlantic ( Virginia, DC, and Baltimore) region. Are you a detailed oriented person who takes pride in every aspect of their job? Do you take the time to check your work and make sure everything is always done correctly? If thats who you are, then we want you to work with us!

Overseas the North West DC/ Northern Virginia Area

Current schedule but not limited to Thursday-Sunday.

Main Responsibilities

o Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

o Assist with shift coverage and other administrative tasks as required.

o Greet residents and visitors in a friendly and courteous manner.

o Field and respond to resident requests, inquires and concerns.

o Accept and log deliveries and notify residents of receipt.

o Maintain sign-in logs for guests and contractors.

o Perform clerical and administrative functions with accuracy and timeliness.

o Keep work areas clean and organized for efficiency.

o Responsible for key lock boxes.

o Monitor cameras, and report to Security or Management Office.

o Manage special events guest registers

**Customer/Client meetings and interaction

**Associate inspections

**Payroll functions

Key Qualifications:

o Must possess personal values that are in alignment with those of the company; Integrity

o Team Work, Continuous Improvement and Exceptional Customer Service.

o Skill in effectively communicating and listening to residents, outside resources, and other staff

o Skill in organization and placing attention on details

o Ability to provide exemplary customer service creating successful relationships with residents

o Ability to utilize different computer software

o Ability to prioritize and handle multiple assignments

o Ability to demonstrate a positive, upbeat, and professional demeanor

o Ability to perform duties with limited supervision

  • Requirements
  • o Available to work a flexible schedule, including weekends, holidays and on-call.
  • o Able to lift packages weighing 50 pounds
  • o Valid Drivers license with reliable transportation
  • **Proficiency in the use of the Microsoft Suite
  • **Excellent verbal and written English communication

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