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Junior IT Business Analyst

Job ID : 15171

Job Title : Junior IT Business Analyst

Location : Nashville, TN

Company Name : UBS

Industry : Banking

Salary : $39,000 - $74,000  per year

Job Type : Fulltime

Posted on: 2020-08-18

Required Skills : Business Analyst, Video, CISCO, Exchange 2016, Office 365

Benefits : 

Roles & Responsibilities:

  • Provide operational support for Messaging and collaboration services.
  • Guarantee a secure infrastructure environment as well as production stability and performance.
  • Analyze errors in systems and define corrective measures
  • Collaborate with cross-functional teams to work towards global IT solutions
  • Work to digitize the Voice Recording infrastructure ecosystem

Expertise Required:

  • Good experience of integrating enterprise Voice & Video and Skype Mobile.
  • Some knowledge of any Voice Recording tool and its voice-related technology integrated with Skype for Business with any Mobility services (such as Blackberry, or Movius, etc.)
  • Any experience working on infrastructure projects
  • Knowledge with any of the following: Vantage, Verba, Nice, CISCO CUCM, AVAYA will be an added advantage.
  • Exposure to Office 365 & Exchange 2016 is a plus.
  • Troubleshooting Voice Recording failures and helping with analysis.
  • Automation, scripting will be an added advantage.


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