Junior Sales (Inside), Customer Service

Highline Aftermarket – Memphis, TN

The Junior Sales, Customer Service representative will be responsible for providing support for the Aftermarket Inside Sales team. The primary responsibilities for this role are order management and customer service. This position is ideal for candidates interested in a path to Inside Sales.

Essential Job Duties:

  • Enter orders received by fax, email, phone, and web.
  • Manage overflow phone calls, answering product and order status inquiries.
  • Respond to order issues such as backorders, shortages, overages, miss-shipments, and returns.
  • Process special orders/dropships.
  • Follow up with customers on receipt of quarterly catalogues, monthly promotions, and specials targeted at specific segments.
  • Enter prospect data and maintain customer contact information.
  • Run and provide pricing, item, purchase history, and popularity ranking reports to Inside Sales team.

Education & Experience:

  • College degree or equivalent work experience preferred. High school diploma required.
  • Must have strong computer skills including Microsoft Office with emphasis in Excel.

Skills & Attributes: The position is activity based and results driven, with the following skills and attributes considered essential for success:

  • Excellent sales telephone skills including discovery techniques, active listening and negotiation skills.
  • Keen customer service focus with consistent upbeat, positive, hard-working, self-motivated attitude.
  • Adept at time management and managing multiple priorities. Must be organized and detail oriented.
  • Must be comfortable spending majority of time on phone, generating outgoing and receiving calls.
  • Thrives in continuous improvement culture and comfortable with daily, weekly, quarterly and yearly goals and budget reviews.

Highline Aftermarket - 30 days ago - save job - original jobIf you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

All Jobs in Memphis, TN

  • Junior Sales (Inside), Customer Service

    Highline Aftermarket Memphis, TN

    View Job
  • Marketing Intern

    Guidingpoint Financial Group Memphis, TN

    View Job
  • Front Desk Receptionist

    HotSpots Extended Care Program Memphis, TN

    View Job
  • Administrative Assistant

    Sterling Building Specialists, Inc. Memphis, TN

    View Job
  • Processing Clerk - MLH North (Supplemental)

    Methodist Le Bonheur Healthcare Memphis, TN

    View Job
  • Patient Service Specialist (PSS) - Abington, PA

    Select Physical Therapy Memphis, TN

    View Job
  • Client Service Associate

    Guidingpoint Financial Group Memphis, TN

    View Job
  • Box Office Assistant

    City of Germantown Germantown, TN

    View Job
  • Investigator II

    BlueCross BlueShield of Tennessee Memphis, TN

    View Job
  • Digital Marketing Specialist

    Orion Federal Credit Union Memphis, TN

    View Job
  • Community Health Navigator - Le Bonheur Gen Peds Clinic - FT/Days

    Methodist Le Bonheur Healthcare Memphis, TN

    View Job

Featured Articles

Oracle Apps DBA Online Training –

03 May 2016

Oracle Apps DBA is the most successive DB management technology because of its salient features: grid computing, excellent manageability, grid computing, ease of use, and internet integration. It requires specialized skills in business administration. Its role is less compartmentalized than traditio

read more..

IT Training And Job Placement For Opt Students

25 September 2015

The international students who are on OPT apply for the jobs in the IT background because it is the most flourishing field in the present times. Free IT Training and Job Placement for Opt s

read more..

H1B Visa Extension beyond 6 Years – H1B Renewal Process

11 August 2017

What is H1B Visa? The H-1B is an employment-based, non-immigrant visa in the United States which allows U.S. employers to employ foreign workers in specialty occupations. An employer must offer a job and apply for your H1B visa petition with the US Immigration Departm

read more..

Highest Paying Computer Science Jobs and Salary in USA

07 June 2018

Computer Science jobs are in high demand in every industry. There are variety of career options available for graduates with a degree in computer science. A computer science graduate could reach a great success with technical computer skills. For instance, computer science students

read more..

Thanks For Your Feedback

Attach A Resume First