Whats the opportunity?
The Account Manager is responsible for the long-lasting relationship with the customer(s). The Account manager ensures overall customer satisfaction, cultivates trust and creates alignment of executive level customer contacts. Additionally, the Account Manager is accountable for delivering results through strategic account business planning and owns driving the customer value proposition. This includes gathering and translating the VOC, identifying opportunities, developing the customer improvement roadmap, budgeting, staffing and execution through standardized project management methodologies. The Account Manager leads a team and is expected to guide and support their professional development. They own the operational performance of the team and lead Operational Excellence.
What will you be doing?
What are we looking for?
We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K with company match, employee stock purchase plan, as well as a broad range of career development opportunities.
Global supply chains are growing increasingly complex. Businesses need the latest technology and industry expertise to advance and stay ahead of the competition. At TMC, a division of C.H. Robinson, we understand what makes supply chains faster, stronger, and more efficient. As a leader in global logistics management, we combine industry expertise with our global technology platform, Navisphere, to support the worlds most complex supply chains. Our logistics experts are located in six Control Tower locations around the world: Amsterdam, Chicago, Mumbai, So Paulo, Shanghai, and Wrocaw. This Control Tower network, supported by our technology platform, connects our customers to their suppliers and supply chain partners. Our customers leverage these capabilities to manage their logistics in over 170 countries across all modes of transportation. For more information, visit www.mytmc.com.
Equal Opportunity Employer
C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran
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