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Kiehl\'s Customer Representative

L\'Oreal LUXE – New York, NY

Kiehls Since 1851 was founded as an old-world apothecary in New York Citys East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehls we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood and that is why you will find unique philanthropic initiatives in each of our stores across the nation.
If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehls!
Job Responsibilities:
  • Achieve individual sales goals and contribute to team sales objectives
  • Get to know your customers and build strong relationships that drive repeat business
  • Build rewarding partnerships in the local community to drive sales and philanthropy
  • Help the team keep store clean and stocked and the stock area organized
  • Attend all training seminars

Training, Learning, and Development:
  • You will have a mentor who will welcome you to the Kiehls family, make sure you learn about your store, meet the team members and help build a training plan.
  • You will attend a comprehensive onboarding seminar to get you fully immersed in Kiehls history, mission, and values as well as product knowledge and our unique service model.
  • You will attend a one-day seminar seasonally to keep you abreast of all of our new formulas and to continue to elevate the service you offer your patrons.
Qualifications:
  • You are 18 years or older with a high school diploma
  • You have a passion for skincare and serving customers
  • You are a people person who is curious, loves to learn, and excited to build relationships with customers
  • You are comfortable conducting skin care services on customers faces after being trained to do so.
  • You have a flexible work schedule which may include nights, weekends, and holidays. This positions will be at a Kiehls store or one of our retail partners on behalf of the Kiehls brand.
  • Customer service or retail sales experience preferred

Since 1851, Kiehls has been committed to serving quality products through the most outstanding service. Since its early days, Kiehls has been committed to giving back to the community where it serves its patrons. Kiehls is a proud brand in the LOreal Luxe portfolio. As a division of the worlds leading beauty company, LOral Luxe products are available at department stores, cosmetics stores, travel retail, but also own-brand boutiques and dedicated e-commerce websites.

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