Knowledge Management Specialist (Top Secret/SCI)
Akima, LLC – Doral, FL
a subsidiary of Akima is at the forefront of Interagency communications and operations management, and focused on services for Homeland Security and Emergency Preparedness and Response, Ikun specializes in Logistics Management, Mission Systems Support, Software Development and Data Center Management
Knowledge Management/SharePoint Analyst (KM) role is defined as a conscious, consistent, strategy implemented function to gather, store and retrieve knowledge and then help distribute that information and knowledge to those who need it in a timely manner.
The candidate will gather requirements, perform analysis, provide recommendations, develop/implement solutions and associated processes, and integrate information of value from multiple sources into the operational environment.
The candidate will provide the technical expertise and theoretical capability to analyze, update, and execute SharePoint sites, lists, and libraries and other Situational Awareness tools with the goal of effective and efficient collaboration across the Directorate, staff, and Direct Reporting Units (DRUs) during steady-state, contingencies, and exercises.
The candidate will provide daily support in evaluating and implementing overall Tactics, Techniques and Procedures (TTPs) ensuring the best way to store and disseminate data, including SharePoint portal design, site hierarchy, workflow development, permissions, site collection management, and usage; web interaction with other DoD agencies; and online collaboration inside and outside of the enterprise.
The Knowledge Manager will interact daily with high-level leadership and regularly brief and train stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support the USSOUTHCOM Joint Operations Center (JOC) and J3 Directorate by providing the following on a daily basis during duty hours (and during non-duty hours in case of contingencies and exercises):
Management of KM and Information Technology (IT) processes. Manage portals and site collections within SharePoint, Intelink, and other DoD collaboration tools such as Strategic Knowledge Integration Web (SKIWEB), DCS, and Chat rooms. Design and development of web applications, webpages, and collaboration tools in support of operations. Management of information and dataflow into Situational Awareness (SA) databases and portals Assistance in collaboration tools for information flow and decision making, such as usage of Defense Collaboration Services (DCS), data aggregation dashboards, and Chat rooms. Management of KM Standard Operating Procedures (SOPs) and TTPs. Create and staff policies and documentation for government approval. Execute taskings at the Unclassified up to the TS/SCI level. Requires a technical background to support daily handling of related software and computers including recommending computing best practices and acting as a liaison with other directorates such as J6, when required. Support overall database management and information sharing. Support the integration of Joint Command and Control (JC2) systems, applications, processes, and evolving technologies throughout the AOR to facilitate the Command and Control (C2) Joint Forces and the Joint Planning and Execution Community. Support evolving DoD processes such as JC2 Common User Interface (JC2CUI), All Partners Access Network (APAN), Combined Enterprise Regional Information Exchange System (CENTRIXS), Mission Partner Environment (MPE) and data aggregation portals. Coordinate efforts with DRUs, Service Components, JTFs, and defense agencies to ensure C2 operational requirements, shortfalls, and gaps are identified, recorded, and articulated supporting the decision making process. Provide KM training and support to exercises and contingencies. Develop Concepts of Operations (CONOPS).
Must have a Bachelor’s Degree in IT, Computer Science or equivalent industry experience
Must have at least 2 years development experience
Must have experience with SharePoint 2013, 2016, SharePoint Designer and InfoPath Designer
Nice to have experience with Federal Government, DoD, or military branch preferred, but not required
Must have general knowledge of using MS Project, Excel, Word, and PowerPoint
Must have excellent communication, organizational, and interpersonal skills as demonstrated in team building/team management and stakeholder management
Must have be U.S. Citizen
Must have a TS/SCI clearance:
Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.
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Closing Date (Period for Applying) - External